About

We’re a friendly team of experienced, business-minded people offering a range of Smart IT Solutions to Businesses, Schools and other Organisations. Our aim is to use simple lessons we’ve learnt over the years to offer much better IT Support and Solutions, something we feel is very much needed in our industry. It really is IT 2.0, hence our name TwoPointZero IT!

About

Our Smart IT Solutions

We are based in Ipswich, Suffolk and offer IT Support and Solutions to Businesses in Ipswich, Bury St Edmunds, across Suffolk and further afield including Colchester, wider Essex and London. Some of our clients have a nationwide presence, so we’re able to cover the whole country.

 

24/7 Monitoring

We monitor the health of everything we support 24/7 to create automatic pro-activity. If there is a problem, we know about it straight away and a call is automatically logged into our system.

 

Smart Systems

We use Smart Systems to make ourselves efficient. These include a fantastic helpdesk and business management system, integrating our monitoring system with our helpdesk system to automatically log calls when issues are found, smart remote access so we can connect to a users PC, usually within 10 seconds and a single pane of glass where we can see the health of every device we support from a single screen.

 

Integrity and Business Focus

We have a strong business focus, many years of experience and we always act with integrity. We build long term business partnerships based on trust and professionalism.

IT Support

24/7 proactive monitoring & reporting solutions – fix problems before they arise!

IT Solutions

Managed IT solutions which allow you to focus on running your business better.

IT Services

Better IT services for your business, from planning to deployment.

Your Local Suffolk IT Experts

Alex Chapman
[Director]

An industry veteran who remembers when floppy disks were the next “big thing”. What Alex doesn’t know about IT consultancy isn’t worth knowing – a very safe pair of hands.

Billy Brundle
[Director]

With over 5 years experience in the IT industry, Billy is a seasoned support wizard & technical consultant working to buck the industry’s trend of slow & reactive service.

Adam Hubbard
[IT Technician]

Adam has completed our apprenticeship program and is working towards a CompTIA Certification. He has a passion for IT, and keeping on top of the latest IT Trends.

Paul Flaherty
[Senior IT Engineer]

Paul has been working in the industry for over 20 years working for SMEs, accountancy firms and telecoms nationwide. Experienced and customer focused, Paul is able to overcome any challenge.

Liz Baalham
[Marketing]

Liz does our marketing, with many years experience. She is responsible for our #techfacts on twitter, which you can enjoy by subscribing to us on Twitter.

Bradley Smith
[IT Technician]

Bradley completed our apprenticeship program and is now an IT Technician. He enjoys problem solving and has a flair with all things tech.

They Say

Get a Quote

If you’re looking for pro-active 24/7 IT support you can rely on, we should talk. Get in touch for your personalised quote today!