The team at TwoPointZero IT have over 10 years experience providing IT Support and Solutions to Freight, Logistics and Haulage Companies.
IT can and should be a massive help to haulage companies, using one of the software packages available to manage the business, like TOPS, Truckcom, MultiFreight and BoxTop.
Email, Electronic Data Interchange (EDI) and the Internet in general can help greatly with communications, securing loads and arranging work with sub contractors.
And of course a fast and reliable Internet connection is a must to enable efficient bookings with the major ports.
The IT system must be reliable, secure and work at all times. If there are problems, they must be fixed quickly by professional and friendly staff. Due to the high pressure that Operators are under, the IT Technicians must be able to build a rapport with employees and take some stick when things aren’t working, whilst fixing things as quickly as possible!
TwoPointZero are able to support the platforms running all major freight software whether onsite or in the cloud. We work with software providers on your behalf building a positive relationship with them and always avoiding the blame game when things go wrong, which nobody needs.
We are experts in Microsoft Exchange for email and are able to offer a fantastic cloud solution for this as well as provide high quality support for onsite installations and competitively install new solutions.
Our Smart IT Support ensures that IT is properly managed with problems and security issues spotted pro-actively. This is run on your workstations as well as the servers ensuring that not only are the servers reliable, but the workstations are fast and problem free as well. This improves productivity and reduces unnecessary stress for staff.
We are specialists not only in providing fast Internet but also resolving issues quickly and providing resilient, redundant and load balanced solutions. If a problem needs us onsite, unlike some, we will drop everything and get there to fix things as quickly as possible.
Our team are friendly, approachable and get to know your team. We are positive, and speak to you in plain English at all times.
We’re also located just off the A14 in Ipswich, Suffolk so are in a fantastic location to get to sites in Ipswich, Felixstowe and Harwich quickly. We also provide support to sites across the country to cover any other depots and offices you have.
For more information on our IT Support and Solutions, for a complete free Network Report or to see our references and testimonials, contact our Freight specialist Alex on 01473 851460.